• Welcome to MentorNet
    • About this Guide
    • Who Should Use this Guide?
    • Contact & Support
  • Getting Started
    • Registering a MentorNet Account
    • Logging On to MentorNet
    • Overview of the MentorNet Interface
    • Logging Out
  • User Setup and Configuration
    • Editing Your Profile
    • Adding a Photo
    • Integrating with Skype and LinkedIn
    • Adding Skills
    • Setting Alerts and Notifications
    • Changing Your Password
    • Viewing Other Users' Details
  • Searching for a Mentor (Mentees Only)
  • Responding to Mentor Requests (Mentors Only)
  • Messaging and Conversations
    • Viewing Conversations
    • Sending a New Message
    • Replying to a Conversation
    • Reading News Items
  • Documenting the Mentoring Relationship
    • Using Activity Logs
      • SMS Text Messaging
    • Adding Documents and Photos
  • Discussion Forums
    • Editing your Forum User
    • Viewing Forum Users
    • Understanding Forums, Sub-forums and Threads
    • Making Forum Posts
    • Subscribing to Forum Threads
    • Forum Blogs
    • Forum Moderation
  • Knowledge Base Resources
    • Viewing Resources
  • Managing Expenses
    • Tracking and Submitting Expense Claims
  • Using MentorNet on Smartphones
    • Logging On Using a Smartphone
      • Configuring an Android Phone or Tablet
      • Configuring an iPhone or iPad
      • Configuring a Windows Phone
    • Using Messages on Smartphones
      • Sending a New Message
      • Replying to a Conversation
    • Using Activity Logs on Smartphones
      • Creating an Activity Log
      • Editing an Activity Log
  • Setup Essentials
    • Adding Users
    • Bulk User Creation via Spreadsheet
    • Searching for a Mentor to Assign to a Mentee
    • Assigning Mentees to a Mentor
    • Customising User Profiles
    • Customising the Activity Log
  • Managing Users
    • Accepting or Rejecting a Mentor Match
    • Removing a Mentee from a Mentor
    • Configuring Search and Match
    • Making Users Inactive Automatically
  • Managing Knowledge Base and News Items
    • Defining the Knowledge Base Structure
    • Adding an Item to the Knowledge Base
    • Editing an Item in the Knowledge Base
    • Broadcasting a News Item
  • Reporting and Analysis
    • MentorNet Dashboard
    • Detailed Reports
      • Matches List
      • Conversations
      • Active Mentors Report
      • Active Mentees Report
      • Unmatched Mentors
      • Unmatched Mentees
      • User Details Report
  • Managing Security
    • Overview of User and Group Security
    • Setting Privileges of a Security Group
    • Adding New Security Groups
    • Editing User Privileges and Assigning Users to Security Groups
    • Setting Enhanced Confidentiality on Private Messages
    • Setting Forum Security
    • Setting Activity Log Security
  • Approving Expenses
  • General Administrative Functions
    • Configuring Alerts and Notifications
    • Configuring Text Messaging
    • Configuring Date Formats
    • Enabling Self-Registration
    • Setting Activity Log Reminders
    • Adding Programme Logos
    • Moderation
      • Defining Moderated Terms
      • Reviewing Moderated Items
  • Resolving Common Problems
    • "I've Been Locked Out"
    • "I've Forgotten My Password"
    • "I Can't Find A User"
    • "I Didn't Receive an Email"
  • Feedback
    • Sending Feedback