Editing an Item in the Knowledge Base

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Editing an Item in the Knowledge Base

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Once items have been added to the Knowledge Base, they can be edited or removed completely.

 

To remove or edit an item from a resource list:

 

1.Click on the Resources menu on the left side of the screen to open the resource lists beneath.
 
2.Click on the appropriate resource list to view all items defined under that list:
 
removedocument
 

 

3.To remove an item from the Knowledge Base, click the deleteicon icon next to the item to be removed.
 
4.To edit the details of an item in the Knowledge Base, click the edit_icon2 icon next to the item to be removed.