SMS Text Messaging |
  
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SMS Text Messaging |
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It is possible to create activity logs by SMS text message. This facility is only possible if your mentoring programme has subscribed to this service.
Creating an activity log in this way will enter basic description and date/time information in the log. It is often useful to ensure that a face to face contact has been logged and is not forgotten. More details can be filled in subsequently when the mentor has more time or has internet access.
To create an activity log by SMS Text Message:
| 1. | The mentor must have his mobile number set up in the Profile page. This is how the system knows with which Mentor to associate the incoming text. |
| 2. | Your administrator will tell you the telephone number for you to send your text message to. |
| 3. | MentorNet will accept the text message, check who sent the message, and log the message against that mentor. |
| 4. | Once the text message has been sent, a new activity report will be created and associated with the mentee of the mentor who sent the text message. The detail of the text message will be used to populate the activity and you can then edit it to add more detail. |
Note: If multiple messages are sent within a specified time limit (typically 4 hours, but this can be changed by sfG for each customer) then it assumes they relate to the same activity and puts them all within one activity report, rather than creating a new activity report for each.