General Administrative Functions > Configuring Text Messaging

It is possible to create activity logs by SMS text message. This facility is only possible if your mentoring programme has subscribed to this service.

Creating an activity log in this way will enter basic description and date/time information in the log. It is often useful to ensure that a face to face contact has been logged and is not forgotten. More details can be filled in subsequently when the mentor has more time or has internet access.

Creating activity logs from an SMS text message is described in the User Guide. In addition, the administrator should be aware of the following:

•	The mentor must have his mobile number set up in his Profile page. This is the way the system knows with which mentor to associate the incoming text. If the mobile number is not set up correctly then the text messages will be stored by MentorNet but not delivered to any activity log.

•	sfG will give you the telephone number for mentors to use when sending text messages. This number is unique to your organisation.

•	The instructions in the User Guide assume that a mentor has only one mentee. If a mentor has more than one mentee then text messaging is still possible but you will need to discuss with sfG the different ways of setting this up so that the activity log is created against the correct mentor.

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If multiple messages are sent within the space of four hours, MentorNet assumes they relate to the same activity and puts them all within one activity report, rather than creating a new activity report for each. This time period is configurable by sfG; if you would like to change this parameter, please contact sfG.